Watch repair workshop

Your Watch Deserves Patient, Careful Hands

Pivotwell is a small watch workshop in Khon Kaen. We take time with each piece — assessing before acting, and keeping you informed at every step.

+66 43 271 60 58 [email protected] Khon Kaen, Thailand
Workshop Services

Three Ways We Can Help

Each option is straightforward in scope and pricing. Have a look and reach out if you have questions about where your watch fits.

Quick Tune service

Quick Tune

A light adjustment for watches running slightly fast or slow, including regulation, lubrication of accessible points, and a short accuracy check. A friendly option for a piece that simply needs a little attention. Usually completed within a day.

  • Rate regulation
  • Accessible point lubrication
  • Short accuracy check
  • Completed within a day
฿4,100 Book This
Crown and Gasket Renewal

Crown & Gasket Renewal

Replacement of crowns, tubes, and seals to keep a case secure against dust and moisture. Suited to watches with stiff or worn crowns. Components are matched to the model and confirmed with the owner before fitting.

  • Crown & tube replacement
  • Seal and gasket renewal
  • Model-matched components
  • Owner confirmation before fitting
฿12,700 Book This
Complete Restoration

Complete Restoration

A full restoration combining movement servicing, case refinishing, and component renewal for cherished older watches. Each piece is assessed in detail, with a clear written plan agreed before work starts and updates shared throughout.

  • Full movement servicing
  • Case refinishing
  • Written plan before work starts
  • Updates throughout the process
฿35,200 Book This
Why Pivotwell

How We Approach Each Watch

Assessment First

We inspect your watch and describe what we find before any work is discussed. Nothing proceeds without your understanding and agreement.

Written Scope

For involved work, a written plan outlines exactly what will be done and what parts may be needed. You keep a copy.

Open Communication

If we find something unexpected mid-work, we pause and let you know. You decide how to proceed, with no pressure either way.

Suitable Parts

Replacement components are chosen to match the watch — not simply whatever is available. We confirm the choice with you before fitting anything.

Realistic Timelines

We give honest estimates and update you if anything changes. A watch is a delicate object and rushed work rarely serves it well.

Respect for the Piece

Older watches often have character worth preserving. We note what makes each piece individual and aim to retain it through any restoration.

Ready to Start

Have a Watch That Could Use Some Attention?

Drop us a message or call the workshop. We'll ask a few questions about the piece and let you know the sensible next step — no commitment required at that stage.

+66 43 271 60 58 [email protected]
Common Questions

Things People Usually Ask

How do I know which service my watch needs?
You don't need to decide before reaching out. Describe what you're noticing — whether it's a timekeeping issue, a stiff crown, or a watch that simply hasn't been serviced in years — and we'll help you understand what might be appropriate. There's no charge for that initial conversation.
How long does repair work usually take?
A Quick Tune is usually done within a day. Crown and gasket work typically takes two to four days depending on part availability. A complete restoration involves more time — generally two to four weeks — and we'll give you a specific estimate after assessing the watch. We'll keep you posted if anything changes.
Are the prices on the site fixed or just estimates?
The prices shown are starting points for each service type. Quick Tune and Crown & Gasket Renewal are fairly consistent because the scope is defined. Complete Restoration depends on the condition of the piece and which components need renewal — we'll confirm the total before starting.
Can you work on older or vintage watches?
Yes, older watches are a significant part of what we do. The Complete Restoration service was designed with them in mind. We take care to understand the original character of a piece before deciding how to approach any refinishing or component work.
What happens if something unexpected is found during work?
We stop and contact you. We describe what we've found, explain the options, and wait for your direction before continuing. Work beyond the agreed scope is never started without your approval.
How should I bring my watch in?
You're welcome to bring it directly to the workshop at 89 Mittraphap Road, Khon Kaen. If you'd prefer to send it, please contact us first and we'll confirm the safest way to package and ship it to us.
Location

Find the Workshop

89 Mittraphap Road, Nai Muang, Khon Kaen 40000, Thailand

Contact

Reach Out to the Workshop

Workshop Details

Address
89 Mittraphap Road, Nai Muang
Khon Kaen 40000, Thailand
Workshop Hours
Mon – Fri: 09:00 – 17:30
Saturday: 09:00 – 13:00
Sunday: Closed

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